Frequently Asked Questions

Not right now — we're currently a moving labor service. You book your own U-Haul, Penske, or POD directly, and our crew handles the packing, loading, and unloading. We're working toward full driven-move authority in Washington and will offer that once it's in place.

Gold Shield Moving LLC is a registered Washington business, USDOT #8331734. Our current loading/unloading labor service operates under Washington's moving-labor exemption (WAC 480-15-181), which doesn't require the household goods carrier permit — that permit is specifically for companies that drive the truck, which we're actively pursuing for our future full-service offering.

By the hour — $135/hour for a 2-person crew, with a 2-hour minimum. That's the whole rate — no separate truck fee, since you're providing that. Extra time for stairs or long carries is simply billed at the same hourly rate, not a separate flat charge.

We handle every item with care. Talk to us directly about our current coverage for the labor service — we're happy to walk through exactly what's protected before your job is booked.

We're based in Vancouver, WA and serve Clark County (Vancouver, Camas, Battle Ground, Washougal, Ridgefield), the Portland metro area, and Cowlitz & Pacific Counties. Not sure if you're in range? Just call and ask.

Cash or check (save 5% paying this way), or credit/debit via Square with no surcharge. A 25% deposit is required to reserve your date, with the balance due when the job is complete.

Yes — pianos/organs ($150), safes/heavy appliances ($100), and furniture disassembly ($75) are available as add-ons since they involve extra equipment and care. Let us know when you book so we come prepared.

More than 72 hours before your job: Full deposit refund.
Within 72 hours: Deposit is forfeited.

Life happens — if you have an emergency, just give us a call and we'll work with you.

Have your rental truck or POD reserved and on-site before we arrive. Boxing up smaller items beforehand and clearing a path to your door helps things move faster — we'll handle the heavy lifting from there.