Frequently Asked Questions

We recommend booking at least 1–2 weeks in advance, especially for weekend moves. That said, we do our best to accommodate last-minute requests — give us a call and we'll see what we can do.

Both. We offer hourly rates starting at $135/hour (2-hour minimum) and flat-rate pricing for standard home sizes — Studio/$450, 2BR/$750, 3BR/$1,150. We'll recommend whichever option saves you money based on your specific move.

Yes. Gold Shield Moving LLC is a licensed Household Goods Carrier with the Washington Utilities and Transportation Commission (UTC), fully insured with general liability and cargo coverage, and USDOT registered. We're also enrolled in a BBB arbitration program for consumer protection.

Yes. Our rate includes a rental moving truck — you don't need to arrange anything separately. If you already have a rental truck or POD, we also offer load/unload-only service at the same hourly rate.

We handle every item with care, but accidents can happen. We carry cargo insurance and are enrolled in a neutral BBB arbitration program for dispute resolution. Basic released-value coverage ($0.60/lb) is included at no charge. All claims must be submitted in writing within 30 days of your move.

We're based in Ocean Park, WA and serve Pacific County (Ocean Park, Long Beach, Ilwaco, Seaview, Raymond), Clark County (Vancouver, Camas, Battle Ground, Washougal), and Cowlitz County (Longview, Kelso, Castle Rock). For moves outside these areas, call us — extended mileage rates apply at $3.50/mile beyond 50 miles.

We accept cash, credit/debit cards, Zelle, and Venmo. Payment is due upon completion of your move. A 25% deposit is required for flat-rate bookings and large moves.

Specialty items like pianos, gun safes, and pool tables require a custom quote due to the additional equipment and care involved. Contact us before booking and we'll let you know if we can accommodate and what the cost will be.

More than 72 hours: Full refund of your deposit.
24 – 72 hours: Deposit is forfeited.
Less than 24 hours: Deposit plus a $270 cancellation fee.

Life happens — if you have an emergency, just give us a call and we'll work with you.

For local moves within 50 miles, we charge a flat $50 fuel surcharge — no mileage tracking needed. For moves beyond 50 miles, we charge $3.50/mile for the total round-trip distance. We'll tell you the exact fuel cost in your quote upfront.

A few things that make move day go faster: pack and box smaller items before we arrive, disassemble large furniture if possible, clear a path to your door, and set aside valuables and fragile items so we can wrap them carefully. We handle everything else.